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The Benefits of Buying a Car Online
1. Multiple Quotes mean lower prices.
2. By shopping online, you Avoid Overzealous Car Salesmen!
Many people consider buying a car from a traditional dealer to be a stressful and unpleasant experience. It's no wonder when you consider what a truly unpleasant sales presentation most buyers are subjected to at a dealership. The scripts can involve everything from subtle pressure tactics and psychological warfare to the most blatant out and out bs!
That is the second great benefit of using the web to shop for a new or used car or to get free quotes. You can do so from the comfort and quiet of your own home without a team of salesmen breathing down your neck!
It's so much easier and pleasant to surf the web than running from car dealer to car dealer or bank to bank and playing games with salesmen and loan officers, isn't it time you looked into it?
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The Used-Car “Lemon” Law
Used-car buyers in New York State are protected under a “lemon” law requiring dealers to provide written warranties on used cars selling for $1,500 or more with mileage of less than 100,000 miles.
The law covers used-car purchases and leases from New York dealers and auction houses on cars primarily used for personal purposes. It does not apply, however, to used motorcycles, motor homes, off-road vehicles, or used-car purchases from private individuals.
The warranty length a used-car dealer must honor depends on the car’s mileage at time of purchase. It covers the engine, transmission, drive axle, brakes, radiator, steering, and alternator:
| Mileage | Warranty (covers whichever is less) |
| 0–36,000 | 90 days or 4,000 miles |
| 36,001–79,999 | 60 days or 3,000 miles |
| 80,000–100,000 | 30 days or 1,000 miles |
If a dealer is unable to repair a defect after three attempts, the consumer has the right to request a refund or replacement. What happens if the dealer refuses to comply? If the dealer belongs to one of the dealer-sponsored arbitration programs (in which the arbitration is nonbinding), the consumer must either go through that program or the N.Y. State Used- Car Lemon Law Arbitration Program (in which the arbitration is binding).
If a consumer participates in a dealer-sponsored arbitration but is still dissatisfied, the consumer may then go to the State Program, or may sue in court. If a dealer is not part of a dealer-sponsored program, the consumer has the option of participating in the state arbitration program, or suing in court.
Used Cars Must Be Roadworthy
Even when a car is not covered by the Used-Car Lemon Law because the price is under $1,500 or it has 100,000 miles or more, state law still requires used-car dealers to certify that the car was inspected and that it is fit and roadworthy.
A car whose brakes do not work, whose engine fails, or which has a serious similar problem shortly after a purchase, is not in a roadworthy condition. The dealer can be held liable for falsely certifying that the car was roadworthy. A dealer cannot legally sell a car “As Is.”
If you purchase an unroadworthy car from a dealer and the dealer refuses to remedy the problems to your satisfaction, you should immediately file a complaint with the Department of Consumer Affairs and the Department of Motor Vehicles. Include copies of the car’s diagnostic inspection with your complaints.
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